CS Gaming Hub

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information

• Contact Information: Name, email address, mailing address, phone number, and other contact details you provide when creating an account, making a purchase, or contacting us.
• Payment Information: Credit card details, banking information, and billing addresses. Note that we do not store complete credit card information on our servers. Payment processing is handled by our secure third-party payment processors.
• Account Information: Username, password, and Steam account details required for delivering purchased items.
• Transaction Information: Records of products purchased, order history, and other details related to transactions conducted on our platform.
• Customer Service Information: Communications and information provided in connection with customer service inquiries.

Automatically Collected Information

• Usage Information: Information about how you interact with our website, including browsing actions, pages viewed, links clicked, time spent on pages, and navigation patterns.
• Device Information: Information about your device, including IP address, device type, operating system, browser type, and device identifiers.
• Location Information: Approximate location derived from your IP address.

2. How We Use Your Information

We use the information we collect about you for various purposes, including:

• Processing and fulfilling your orders, including delivering purchased CS2 skins to your Steam account
• Providing customer service and responding to your inquiries, concerns, and support requests
• Verifying your identity and preventing fraud and other prohibited or illegal activities
• Personalizing your experience on our website and showing you relevant content and products
• Communicating with you about your orders, account, and other important updates regarding our services
• Sending you marketing communications about promotions, new products, and other news (if you have opted in to receive such communications)
• Improving our website, products, and services
• Analyzing usage patterns and trends to enhance user experience
• Complying with legal obligations and resolving disputes

3. Disclosure of Your Information

We may disclose your personal information to the following categories of recipients:

• Service Providers: Third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Business Partners: We may share information with business partners to offer you certain products, services, or promotions.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

We do not sell your personal information to third parties.

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

• The right to access personal information we hold about you
• The right to request that we correct any inaccurate or incomplete personal information
• The right to request deletion of your personal information in certain circumstances
• The right to restrict or object to our processing of your personal information
• The right to data portability (receiving a copy of your personal information in a structured, commonly used format)
• The right to withdraw consent at any time where we rely on consent to process your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

5. Cookie Policy

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You may disable these by changing your browser settings, but this may affect how the website functions.
• Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
• Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting/Advertising Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may impact your experience and functionality of our website. To learn more about cookie management settings, visit the help section of your web browser.

6. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy.

8. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@csgaminghub.com
• Phone: +449877560212
• Address: Flat 35 Phoebe Way, Rosemouth, GL3 4TA, United Kingdom